How It Works
The bank's Mobile Banking service forwards account-related messages to customers' registered mobile numbers, through two kinds of facility:
- Alert/Push Facility: customised messages sent to your phone in response to triggers you've set on your account.
- Request/Pull Facility: send a keyword by SMS to the bank's number to request specific account information on demand.
Setting It Up
Customers set their own "triggers" with the bank, which determine which account alerts get sent automatically.